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The Life Cycle of PBX: 5~10 Years

  • "To go out and buy a new circuit-switched PBX now is investing in a dead-end technology," says Raymond D. Keneipp, Vice President of Networks & Telecom Strategies for the Burton Group. "I think that everybody has accepted the fact that we will end up with a converged infrastructure. It's only a question of are you going to do it sooner or later."

  • "The greatest return on investment from VoIP is the most difficult to quantify: Increased worker productivity through a variety of new applications and services that are only now becoming available on VoIP systems." Said Barbara Krasnoff, "Pack up your PBX -- VoIP is here", August 12, 2002, ZDNet Tech Update special report.

  • Technology has made Voice over IP, Contact Center, and CRM feasible and affordable, which was not the case five years ago.

  • Owners/Managers' concern is not on technology. It is "Solution" they need to ease their day to day operation, and provide great "ROI."

  • Communication industry is going through a revolution triggered by PC-PBX, which rises out of the horizon from the cry of needs for a next generation PBX, and the evolvement of VoIP and Internet infrastructure development. In the core of the revolution is the APPLICATION. At TeleSynergy, we make the IP enabled PBX easy to create APPLICATIONs, which are not possible to be delivered quickly and affordably using traditional PBX.


 
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